No Civic Sense in Air India flights?
We Indians have a habit. We never ever bother about the other person. It can even be said in one word as Selfishness. What is happening to the Indians? Where are their hygenic sense? Recently, An Air India flight operating in the Delhi-Chicago sector was delayed due to messy and smelly toilets. There were 12 toilets out of which only 8 of them were operational. Shortly after take-off, all the eight toilets again became faulty and all the passengers could not use the toilets for the entire 17-hour flight. When the cabin crew was asked how did it become faulty, everyone blamed on the passengers. Of course, it is the passenger doing this. But can't they do a thorough inspection of all the toilets before the push-back of the plane? I often travel to Qatar with Qatar Airways. I have always found the ground staff doing inspections in the cockpit, down in the Cargo area, behind with the cabin crew ensuring all the foodstuffs are on-board, and even the toilets. But for a change, this time when I chose to travel with Jet Airways, which was probably the worst decision I have ever made in my life. Two hours into the journey, I decided to take a walk in the aircraft as my legs were, you know, falling asleep. I wanted to use the lavatory and when I opened it, it was untidy as hell.
Now you might say that Qatar Airways is a highly-reputed airline and what does it have to do with Air India? Now, not only Qatar Airways, but Gulf Air, Emirates, Etihad Airways, Oman Air, etc. are highly-reputed and they have reached such heights only by rendering proper service to the customers and thorough maintenance of their aircraft. They take immediate actions on even the most minor things on-board.
So I think, Air India should be a little more careful in their services and operations. They need to do a thorough check across the aircraft before push-back. By doing so they can make sure everything is set for the flight and become a reputed airline.
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